Cancellation Policy

Cancellation Policy

We understand there are some unforeseen reasons you will need to cancel your order.

Below you will find our cancellation policy

  • All cancellations must be in writing, so please email them to jenny.hatterssupplyhouse@outlook.com.  We will not take a cancellation over the phone.  
  • We will not take any cancellations once production has started on your order.  Unless otherwise discussed with our staff and noted.